IT SUPPORT IN  BAKERSFIELD CA.

At Second Star Technologies, we deliver top-tier IT support solutions tailored to businesses in Bakersfield, CA. From managed IT services to cybersecurity, we ensure your technology drives success. Let us handle your IT challenges so you can focus on growing your business.

WHAT IS A MANAGED SERVICE PROVIDER?

Guide to Managed IT Services

In today's rapidly evolving digital landscape, businesses face the challenge of maintaining operational efficiency while managing complex IT infrastructures. Our comprehensive guide to managed IT services explores how outsourcing key IT functions can streamline operations, enhance security, and align technology with your business objectives.

Download free guidebook
Services

COMPREHENSIVE IT SOLUTIONS

Managed IT Services

Reliable tech support, network security, and 24/7 monitoring to keep your business running smoothly.
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Data Backup

Secure solutions to protect your business data with reliable storage, automated backups, and fast recovery options to ensure your operations never miss a beat.
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Cybersecurity

Protect your business with advanced threat detection, data security, and 24/7 monitoring for peace of mind.
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VoIP

Reliable, cost-effective communication solutions with crystal-clear calls, scalability, and advanced features
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The Cloud

Secure storage, seamless collaboration, and scalable solutions to boost your business productivity.
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Email Protection

Safeguard your business with spam filtering, malware defense, and advanced threat detection.
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Inbound Marketing

HubSpot solutions and expert content writing to amplify your inbound marketing success.
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Service Tiers

IT SUPPORT AND MANAGED TIERS

Break/Fix

On-site, per-incident hardware, software, and network troubleshooting and repair.

  • Free Assessment.
  • No charge if the issue isn't resolved.
  • Cost estimated per hour.

Call for Details

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Remote Managed

Ongoing system and network monitoring, Windows updates, and business-hours remote support for systems covered by your agreement.

  • 24/7 System and Network Monitoring.
  • Automated Windows Patching and Updates.
  • Business Hours Remote Support Included.

Call for Details

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Fully Managed

A broader managed support arrangement covering the Remote Managed features and additional support and labor for covered systems. Coverage, hours, and exclusions are defined in your agreement.

  • Everything in Remote Managed.
  • 24/7 Remote Support.
  • Labor for All Managed Systems.

Call for Details

Contact Us
Free Quote and Assessment

FREE CYBER-INSURANCE ASSESSMENT & QUOTE

Free Cyber Insurance Assessment Process

  1. Initial Information Gathering:

    • We begin by collecting basic details about the business.

    • We inquire about the business’s adherence to cybersecurity best practices, including:

      • Backup procedures.

      • Endpoint protection measures.

      • Use of two-factor authentication (2FA).

      • Existence of an incident response plan.

  2. Non-Intrusive and Secure Process:

    • No intrusive scans are performed.

    • We do not request, use, or transmit any information that could compromise the security of the business or its network.

  3. Assistance with the Questionnaire:

    • A quick questionnaire is filled out on the client’s behalf to streamline the process.

  4. Agent Registration:

    • The client is registered to speak with a qualified insurance agent.

  5. Comprehensive Quote Collection:

    • The agent gathers the most comprehensive and competitive insurance quotes available in the market.

  6. Presentation of the Quote:

    • The resulting quote, tailored to the client’s specific assessment, is presented for review.

  7. Transparent and Free Service:

    • The premium is determined based on the assessment results.

    • There is no charge for the assessment or quote procurement service

Schedule Assessment

Latest Blog Posts

Check out our latest blog posts.

The Ransomware Recovery Order: What to Restore First

The Ransomware Recovery Order: What to Restore First

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What Is Minimum Viable Recovery for Small Businesses

What Is Minimum Viable Recovery for Small Businesses?

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Ransomware Recovery Why Backups Alone Are Not Enough

Ransomware Recovery: Why Backups Alone Are Not Enough

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About

BAKERSFIELD STRONG SINCE 2011

Second Star Technologies Managed IT Services for Businesses in Bakersfield CA

Founded in 2011, Second Star Technologies provides business IT support in Bakersfield and Kern County. Brandon Phipps owns and leads the business. Our work includes computer and network troubleshooting, managed IT, cybersecurity, and backup and disaster recovery planning. We help businesses understand technology problems and choose practical support arrangements.

Business Technology Services

  • Managed IT services: Monitoring, Windows updates, and support for covered systems.
  • Cybersecurity: Endpoint protection, identity security, and employee training.
  • Backup and recovery: Coverage planning, retention, and restoration priorities.
  • Computer and network troubleshooting: Per-incident business hardware, software, and connectivity support.
  • HubSpot consulting and content writing: Business marketing content and CRM assistance.

Learn about Brandon Phipps and Second Star Technologies, or discuss your business IT needs.

FAQ

FREQUENTLY ASKED QUESTIONS

What services does Second Star Technologies offer?
We provide Managed IT Services, cybersecurity, VoIP solutions, data backup, cloud services, and IT support for businesses in Bakersfield, CA.
How can your Managed IT Services help my business?
Our Managed IT Services offer proactive monitoring, network management, and 24/7 support to reduce downtime and improve productivity for your business.
Do you offer data backup and disaster recovery?
Yes, we provide secure data backup and disaster recovery solutions to protect your business from data loss and ensure fast recovery during emergencies.
What industries do you specialize in?
We specialize in supporting businesses in industries like oil and gas, healthcare, manufacturing, and professional services throughout Bakersfield, CA.
What is included in your cybersecurity services?
Our cybersecurity services include advanced threat detection, malware protection, email security, and network security to safeguard your business data.
Why should I choose Second Star Technologies?
Since 2011, we’ve delivered reliable IT solutions tailored to meet each client’s unique needs, with a focus on professionalism, integrity, and customer satisfaction.
How do I get started with your services?
Contact us today to schedule a free consultation. We’ll assess your IT needs and recommend the best solutions to support your business goals.
Testimonials

WHAT OUR CLIENTS SAY

We have been working with Second Star Technologies for a number of years, and they came highly recommended. Brandon is very proactive with his customer service and offers practical and affordable solutions for all our IT needs.

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MaryAnn Froehlich

Second Star Technologies came highly recommended. We've been using their services going on 2+ years and couldn't be happier. Customer service, updates, troubleshooting and everything else tied in to IT service expectations have met and more.

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Josh Thompson

I have been doing business with Brandon for over 15 years and have always found Second Star to be professional and more importantly proactive. The second star team is always available to solve any problems that arise with up to date remote technology.

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Jeff Sorrell

Given my utter lack of computer literacy and know-how, I have been fortunate to have Brandon and Second Star provide me with both hardware and software solutions to my various computer needs, both at home and office for the past few years; he has been a reliable life-saver.

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Ray T. Mullen, Esq.

I have been working with Second Star Technologies for about four years now. They are very hands on and hard working when it comes to their clients. Other than the good customer service, I really like that they talk in terms that are easy to understand when using new/existing software we need for our sales driven business. I have recommended Second Star Technologies to many other businesses.

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Casey Sorrell

We have used Second Star for over 15 years. They see to all of our IT needs, both hardware and software. They are very proactive in keeping our systems up to date, looking at ways to streamline our systems and stay within budget.

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Roxanne Campbell

Service Area

Business IT Support in Bakersfield and Kern County

Second Star Technologies serves businesses in Bakersfield, Taft, Oildale, Arvin, Shafter, and surrounding Kern County communities. Services include computer and network troubleshooting, managed IT, cybersecurity, and backup and recovery planning.

Remote and On-Site Support

Remote support and on-site work depend on the issue, location, and support agreement. Contact us to confirm coverage for your business and discuss the systems you need supported.

Ask about IT support in your area or call (661) 769-6145.