IT SUPPORT BAKERSFIELD CA.

At Second Star Technologies, we deliver top-tier IT support solutions tailored to businesses in Bakersfield, CA. From managed IT services to cybersecurity, we ensure your technology drives success. Let us handle your IT challenges so you can focus on growing your business.

WHAT IS A MANAGED SERVICE PROVIDER?

Guide to Managed IT Services

In today's rapidly evolving digital landscape, businesses face the challenge of maintaining operational efficiency while managing complex IT infrastructures. Our comprehensive guide to managed IT services explores how outsourcing key IT functions can streamline operations, enhance security, and align technology with your business objectives.

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Services

COMPREHENSIVE IT SOLUTIONS

Managed IT Services

Reliable tech support, network security, and 24/7 monitoring to keep your business running smoothly.
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Data Backup

Secure solutions to protect your business data with reliable storage, automated backups, and fast recovery options to ensure your operations never miss a beat.
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Cybersecurity

Protect your business with advanced threat detection, data security, and 24/7 monitoring for peace of mind.
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VoIP

Reliable, cost-effective communication solutions with crystal-clear calls, scalability, and advanced features
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The Cloud

Secure storage, seamless collaboration, and scalable solutions to boost your business productivity.
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Email Protection

Safeguard your business with spam filtering, malware defense, and advanced threat detection.
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Inbound Marketing

HubSpot solutions and expert content writing to amplify your inbound marketing success.
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Service Tiers

IT SUPPORT AND MANAGED TIERS

Break/Fix

On-site, per-incident hardware, software, and network troubleshooting and repair.

  • Free Assessment.
  • No charge if the issue isn't resolved.
  • Cost estimated per hour.

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Remote Managed

On-site, per-incident hardware, software, and network troubleshooting and repair.

  • 24/7 System and Network Monitoring.
  • Automated Windows Patching and Updates.
  • Business Hours Remote Support Included.

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Fully Managed

On-site, per-incident hardware, software, and network troubleshooting and repair.

  • Everything in Remote Managed.
  • 24/7 Remote Support.
  • Labor for All Managed Systems.

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Free Quote and Assessment

FREE CYBER-INSURANCE ASSESSMENT & QUOTE

Free Cyber Insurance Assessment Process

  1. Initial Information Gathering:

    • We begin by collecting basic details about the business.

    • We inquire about the business’s adherence to cybersecurity best practices, including:

      • Backup procedures.

      • Endpoint protection measures.

      • Use of two-factor authentication (2FA).

      • Existence of an incident response plan.

  2. Non-Intrusive and Secure Process:

    • No intrusive scans are performed.

    • We do not request, use, or transmit any information that could compromise the security of the business or its network.

  3. Assistance with the Questionnaire:

    • A quick questionnaire is filled out on the client’s behalf to streamline the process.

  4. Agent Registration:

    • The client is registered to speak with a qualified insurance agent.

  5. Comprehensive Quote Collection:

    • The agent gathers the most comprehensive and competitive insurance quotes available in the market.

  6. Presentation of the Quote:

    • The resulting quote, tailored to the client’s specific assessment, is presented for review.

  7. Transparent and Free Service:

    • The premium is determined based on the assessment results.

    • There is no charge for the assessment or quote procurement service

Schedule Assessment

Latest Blog Posts

Check out our latest blog posts.

Technology and Security Challenges of Remote Work
Uncategorized

Technology and Security Challenges of Remote Work

Remote work has become increasingly popular in recent years but comes with several technology and security challenges.

Learn More >>
What Is FraudGPT and How Can You Protect Yourself?
Uncategorized

What Is FraudGPT and How Can You Protect Yourself?

FraudGPT is a new AI tool powered by a large language model capable of generating realistic and coherent text. It makes it possible for cybercriminals to create convincing phishing emails, text messages, or websites that trick users into revealing sensitive information.

Learn More >>
The Financial Implications of Managed IT Services
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The Financial Implications of Managed IT Services

Understanding the Financial Benefits and Strategic Advantages of Managed IT Services

In today's rapidly advancing technological environment, businesses struggle between adapting to new IT innovations and managing their budgets effectively. Managed IT services have risen to prominence, offering...

Learn More >>
About

BAKERSFIELD STRONG SINCE 2011

Bakersfield Strong Since 2011 Second Star Technologies

Founded in 2011, Second Star Technologies is a premier Managed IT Services and IT Support firm based in Bakersfield, CA, specializing in networks and systems for the oil and gas industry.

Our team comprises Microsoft-certified technicians and professionals with extensive experience in technology and a deep understanding of business owners' expectations from their IT support providers.

We are committed to delivering on our promises, ensuring that we do what was promised for the price quoted, with no excuses.

Our expertise and top-of-the-line hardware and software products have resulted in zero virus outbreaks, no data-loss events, and a better than 99% production uptime record for all customers since 2011.

We ensure clients align their IT spending with their budgets and develop robust, flexible, scalable long-term technology plans, making us the area's most comprehensive technology partner for Bakersfield businesses.

Our services include:

  • Managed IT Services: Proactive monitoring and maintenance of your office IT to prevent downtime.

  • The Cloud: Off-site cloud-hosted data centers to reduce IT costs and maintenance hassles.

  • IT Support: Comprehensive business technology services to manage your computer and network systems.

  • HubSpot Consulting and Content Writing: As certified HubSpot experts, we provide inbound marketing, content creation, and CRM integration to drive leads and optimize business operations.

    Cybersecurity Solutions: We offer robust security protocols, threat detection, and risk management to protect your business and ensure compliance with industry standards.

    Data and Email Protection: Our services include encryption, spam filtering, phishing prevention, and secure backups to keep your data private and secure.

At Second Star Technologies, we pride ourselves on our professionalism, integrity, and commitment to client satisfaction, making us a trusted partner for your business's technology needs.

FAQ

FREQUENTLY ASKED QUESTIONS

What services does Second Star Technologies offer?
We provide Managed IT Services, cybersecurity, VoIP solutions, data backup, cloud services, and IT support for businesses in Bakersfield, CA.
How can your Managed IT Services help my business?
Our Managed IT Services offer proactive monitoring, network management, and 24/7 support to reduce downtime and improve productivity for your business.
Do you offer data backup and disaster recovery?
Yes, we provide secure data backup and disaster recovery solutions to protect your business from data loss and ensure fast recovery during emergencies.
What industries do you specialize in?
We specialize in supporting businesses in industries like oil and gas, healthcare, manufacturing, and professional services throughout Bakersfield, CA.
What is included in your cybersecurity services?
Our cybersecurity services include advanced threat detection, malware protection, email security, and network security to safeguard your business data.
Why should I choose Second Star Technologies?
Since 2011, we’ve delivered reliable IT solutions tailored to meet each client’s unique needs, with a focus on professionalism, integrity, and customer satisfaction.
How do I get started with your services?
Contact us today to schedule a free consultation. We’ll assess your IT needs and recommend the best solutions to support your business goals.
Testimonials

WHAT OUR CLIENTS SAY

We have been working with Second Star Technologies for a number of years, and they came highly recommended. Brandon is very proactive with his customer service and offers practical and affordable solutions for all our IT needs.

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MaryAnn Froehlich

Second Star Technologies came highly recommended. We've been using their services going on 2+ years and couldn't be happier. Customer service, updates, troubleshooting and everything else tied in to IT service expectations have met and more.

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Josh Thompson

I have been doing business with Brandon for over 15 years and have always found Second Star to be professional and more importantly proactive. The second star team is always available to solve any problems that arise with up to date remote technology.

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Jeff Sorrell

Given my utter lack of computer literacy and know-how, I have been fortunate to have Brandon and Second Star provide me with both hardware and software solutions to my various computer needs, both at home and office for the past few years; he has been a reliable life-saver.

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Ray T. Mullen, Esq.

I have been working with Second Star Technologies for about four years now. They are very hands on and hard working when it comes to their clients. Other than the good customer service, I really like that they talk in terms that are easy to understand when using new/existing software we need for our sales driven business. I have recommended Second Star Technologies to many other businesses.

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Casey Sorrell

We have used Second Star for over 15 years. They see to all of our IT needs, both hardware and software. They are very proactive in keeping our systems up to date, looking at ways to streamline our systems and stay within budget.

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Roxanne Campbell
Service Area

Serving All of Bakersfield and Kern County

Second Star Technologies, proudly serving Kern County since 2011, is a trusted provider of Managed IT Services tailored for the oil and gas industry. Based in Bakersfield, California, our team brings unmatched expertise and a commitment to excellence to businesses across the region. Our services extend to the vibrant communities of Taft, Oildale, Arvin, and Shafter, each rich in character and local significance.

Bakersfield

As the heart of Kern County, Bakersfield serves as a cultural and economic hub. Landmarks such as the Kern County Museum—spanning 16 acres with over 50 historic structures—and the iconic Fox Theater, a lovingly restored 1930s treasure, showcase the city’s deep historical roots. These sites remind us of Bakersfield's enduring legacy, a quality mirrored in the reliable IT solutions we offer businesses here.

Taft

Southwest of Bakersfield lies Taft, a city with a proud history shaped by the oil industry. The West Kern Oil Museum is a testament to this legacy, featuring fascinating exhibits on historic oil equipment and the industry’s growth. Just as Taft plays a pivotal role in energy production, Second Star Technologies ensures the region's businesses stay powered by robust and secure IT systems.

Oildale

North of Bakersfield, Oildale stands as a cornerstone of California’s oil industry and a hotspot for musical heritage. The Kern River Oil Field, one of the state’s largest, underscores the area’s industrial significance. At Second Star Technologies, we recognize the importance of seamless IT infrastructure for Oildale’s hardworking industries, providing solutions that keep operations running smoothly.

Arvin

To the southeast, Arvin blends rich agricultural traditions with historical significance. The site where Padre Francisco Garcés crossed the Kern River in 1776, commemorated by a landmark plaque at Saint Thomas the Apostle Church, speaks to the area’s storied past. Similarly, we aim to honor tradition while embracing innovation, delivering tailored IT support for the region's evolving needs.

Shafter

Northwest of Bakersfield, Shafter boasts landmarks like the Green Hotel, a charming 1913 structure turned museum, and the Shafter Cotton Research Station, instrumental in California’s agricultural advancements. For businesses in this forward-thinking community, Second Star Technologies offers cutting-edge IT solutions that align with their drive for progress and efficiency.

At Second Star Technologies, we understand the unique challenges and opportunities within each of these communities. From proactive network monitoring to strategic IT consulting, our services are designed to empower your business to thrive, leveraging both local expertise and industry-specific insights.

Partner with us to stay ahead in today’s competitive market, where technology is the foundation of success.