Privacy Policy

1. Information We Collect

We collect personal information that you provide to us and information that is automatically collected when you interact with our website or services.

Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, and service preferences.
• Communication: Messages, inquiries, or feedback you send us.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the website, and navigation patterns.
• Cookies: Data collected through cookies and similar technologies. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information to:

• Provide, improve, and personalize our services.
• Respond to inquiries, provide support, and fulfill service requests.
• Communicate updates, promotions, and other relevant information.
• Analyze website performance and user behavior to enhance our offerings.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

• Service Providers: With trusted third-party vendors (e.g., hosting providers, analytics services) who perform functions on our behalf.
• Legal Compliance: If required to comply with legal obligations or respond to lawful requests from government authorities.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights Under the CCPA/CPRA

As a California resident, you have the following rights:

• Right to Know: Request information about the personal data we collect, use, and disclose.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information (if applicable).
• Right to Correct: Request corrections to inaccurate personal data.
• Right to Limit Use: Restrict the use of your sensitive personal information.

To exercise your rights, contact us at helpdesk@secondstartechnologies.com or call (661) 769-6145.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly to stay informed about our privacy practices.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: helpdesk@secondstartechnologies.com
• Phone: (661) 769-6145
• Mail: Second Star Technologies, P.O. Box 82062

By using our website or services, you agree to the terms of this Privacy Policy. Thank you for trusting Second Star Technologies with your personal information.